Job Description

Systems Administrator

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:


The Systems Administrator is responsible for provisioning, configuring, operating, assisting, supporting and maintaining the server infrastructure to ensure systems are secure, reliable, available, and perform optimally in accordance with Standard Operating Procedures (SOP).  This role will also be physically supporting the local network infrastructure to the extent of racking, replacing, cable management, and other various tasks up to an intermediate level.  Role will be supported by network administrators as needed.  The candidate must be able to perform in both a proactive and reactive manner.  The candidate will be proactively monitoring the server/network infrastructure as well as responding to alerts and handling tickets/requests in order to resolve issues in respect to SLAs.  This position participates in on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks at times least impactful to customers.

Job Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science, Applied Computing or Computer Information or equivalent experience in the appropriate fields is required

  • 2+ years server support experience required in a mid to large environment

  • 1+ years prior desktop support experience required in a mid to large environment

  • 1+ years monitoring experience

  • Understanding of Networking Concepts in order to support a campus environment

  • IT experience within a multi-facility healthcare organization is preferred

  • Microsoft Certifications: MSCA/E preferred

  • Experience troubleshooting hardware/software issues

  • Strong knowledge and hands on experience of Microsoft Operating systems and VMWARE

  • Strong knowledge and hands on experience with server hardware, preferably Cisco UCS and HP DL

  • Active Directory administration experience

  • Self-motivated with ability to work with minimal direction to prioritize and execute tasks

  • Strong interpersonal, written, and oral communication skills.

  • Understanding of system monitoring/analysis tools and SNMP/WMI - preferably Solarwinds

  • Intermediate VBScript/PowerShell scripting knowledge preferred.

  • Understanding of Networking Fundamentals



Pay Range

$74,149.92 - $122,107.44

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

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Application Instructions

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