Job Description

Employment Status:
Full time
Job Function:
Business Support
401806 PA & Appeals - Clerical
Shift Hours / Days:
Mon - Fri 6:30 - 3:00pm
Hours / Pay Period:

Payment Processor

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

Job Summary/Purpose:

The Payment Processors are the sole CTCA Stakeholders responsible for timely and accurate cash application to CTCA hospital and physician accounts.  Payment Processors are responsible for all electronic and manual postings and cash payments for a Patient’s account within department set standards from time of deposit. The Payment Processor is accountable for reconciling and balancing posted transactions to batch totals. Payment Processors research and resolve insurance offsets to patient’s accounts in coordination with Patient Account teams.  Payment Processors perform account research for unidentified payments through research and review of the following: all applicable EOB’s, previous payments, and CTCA Contractual agreements.  Payment Processors receive manual cash payments and apply to accounts accordingly.  Payment Processors are knowledgeable of and understand site Financial Policies.                                                                           

Minimum Qualifications:

  • Must be a High School graduate or equivalent with strong analytical skills. Associate Degree Preferred.
  • Must have minimum of 1-3 years A/R experience in a hospital or physician healthcare setting or similar customer service position.
  • Must have experience with ICD-9 and ICD-10 coding, insurance terminology and ability to read an Explanation of Benefits.
  • Must be able to recognize and have a general understanding of ICD-10 and CPT Codes in order to post accurate payments.

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK.  Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

Beyond The Resume, What We Look For

We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.

Do you see yourself working with a passionate team in a dynamic, high growth environment?  Visit  to begin your journey.