Job Description

Employment Status:
Full time
Job Function:
Business Support
320206 HIM Release Of Information-Clerical
Shift Hours / Days:
Hours / Pay Period:

We Fight Cancer: Care That Never Quits ®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.


A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market.  We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.


Position Overview

The Release of Information Correspondence Clerk responds to all requests for medical record information from various requestors including health care providers, patients, attorneys, third party payers, Disability, and subpoenas.  All Release of Information must be in accordance with HIPAA federal regulations and state regulations.  The Release of Information Clerk interacts with patients in person or by telephone and obtains appropriate authorization for release.


Key Position Qualifications   

  • High School Diploma or equivalent
  • Must have a minimum of 1 year previous experience working in the HIM/Medical Records Dept.
    Experience working in a Release of Information function is preferred, but not mandated.  If no previous experience, requires a minimum of three months on the job training to become knowledgeable regarding applicable records release policies, including governmental regulations and confidentiality standards
  • RHIT degree preferred


The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals, and corporate entities, earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.


Beyond The Resume, What We Look For

We select people with talent—people who value working with others and thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient. Do you see yourself working with a passionate team in a dynamic, high growth environment? If so, we hope you begin the application process, today.