Job Description

Office Assistant

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA), part of City of Hope, takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Job Overview

The Unit Secretary serves as a liaison between the nursing staff on the unit and other departments and performs clerical tasks, orders, prescriptions and coordinates services. He/she organizes and manages the activity at the nursing desk to support the nursing process and provision of care to the patient.  He/she ensures accurate and timely order, procedure and scheduling entry and the proper notification and coordination of the multidisciplinary team. 

Acts as a primary receptionist; greeting.  Assists patients and caregivers by providing general information and direction, notifying other disciplines of patient or family needs as they arise. 

Processes all discharges, transfers and changes in patient status in a timely and accurate manner. Schedules procedures timely and accurately according to physician’s orders.

Answers phones courteously and directs calls to the appropriate personnel.

Enters department charges into computer in a timely manner.

Responds promptly to call lights and notifies the appropriate personnel based on patient needs.

Orders and maintains supplies for the unit to maintain par levels. Provides support to nursing staff and other personnel in the daily activities of the unit and during emergency situations.

Education/Experience Level

High School diploma or equivalent; Training as a unit secretary in a hospital or equivalent setting preferred

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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