Job Description

Medical Assistant

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Job Summary: 

Responsible for assisting physicians and registered nurses with the evaluation, management, and treatment of patients.  Responsible for appointment scheduling and chart management.  Provides information to patients so they may fully utilize and benefit from the clinic services.  The Medical Assistant assumes responsibility for maintaining patient flow, cleaning and stocking of exam and treatment rooms, and performing basic skills such as taking vital signs, phlebotomy, and point of care testing.  In addition, the Medical Assistant will administer subcutaneous and intramuscular injections under the direction of a Physician.  The individual who holds this position will support and adhere to the Choice Cancer Care mission statement, Code of Ethics and Business Standards.

Essential Job Functions:

  • Checking schedules.
  • Accompanying patients to exam/procedure room.
  • Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, and collecting patient medical information.
  • Working knowledge of ONCO EHR to include scheduling and documentation with in the EHR.
  • Point of Care testing: CBC, CMP, Urine, TSH. PSA
  • Fulfills clerical responsibilities as assigned which may include:  sending/receiving or scanning patient’s medical records, obtaining lab/x-ray reports, hospital notes, referrals information, task messaging within ONCO and messages within Navigating Care.
  • Completes forms/requisitions as needed, schedules appointments such as MRI’s, Blood Transfusions, Physical Therapy etc., verifies insurance coverage and patient demographics.
  • Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to protocol, cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, keeping appropriate records; ordering sorting, storing supplies, restocking exams/procedure rooms.
  • Participates in professional development activities to keep current with healthcare practices.
  • Maintains patient confidentiality.

Competencies: See attached form for review

  • Knowledge of healthcare field and medical specialty.
  • Knowledge of the unique, technical and human factors found when working in the specific field of oncology (preferred prior to employment).
  • Knowledge of information that must be conveyed to patient and families.
  • Knowledge of how to use basic medical equipment and instruments to administer patient care.
  • Knowledge of oncology-related medical terminology.
  • Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
  • General understanding of the unique human factors found when working in the specific field of oncology.
  • Skills in applying and modifying the principles of Medical Assistant to provide ongoing patient care.
  • Skills in taking medical information.
  • Skills in the use of computer software application relevant to job specific tasks.
  • Skills in establishing and maintain effective working relationships with other employees, patients, organizations, and the public.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to maintain quality control standards.
  • Ability to communicate clearly with clinic staff, patients and public.
  • Ability to interpret, adapt and apply clinic guidelines and procedures.
  • Ability to demonstrate compassion and caring in dealing with patients and families.
  • Ability to maintain patient confidentiality.

Required Education/Experience

Minimum high school diploma.  Graduate of a Medical Assistant Program preferred. Minimum one-year clinical experience.  Phlebotomy experience desired.

Certificates and Licenses

Current Medical Assistant Certification by AAMA, AMT, or NCCT strongly preferred.

Work Environment

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Frequent exposure to communicable diseases, toxic substances, blood-borne pathogens, physical hazards (e.g. needle pricks, etc.), ionizing radiation, medicinal preparation and other conditions common to an oncology clinic environment.\

Physical Demands

Requires standing, sitting, walking, bending, stooping, and twisting.  Requires full range of motion, manual dexterity, and eye-hand coordination.  Requires corrected vision and hearing to normal range.  May require helping lift/transfer patients.  Requires ability to deal with stress from dealing with multiple tasks, irregular hours, tense patients, and unexpected emergencies.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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