About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:

Full-time/No Weekends

Monday - Friday 8/8:30am - 4/4:30PM

Job Overview

Under the direct supervision of a physician, physician extender, or a registered nurse, performs a variety of patient care activities in accordance with established standards and practice of CoH. Delivers compassionate care to patients by assisting with clinical tasks, preforming support services for clinical staff and providing direct interaction with patients and their caregivers.

Collects vital signs, blood sugars, pain levels, and obtains other patient information as directed by the licensed nurse, advanced practitioner or physician. Reports to the licensed nurse, physician or advanced practitioner any change in patient status, patient behavior, or unusual findings of data or incidents that might have occurred.  Documents accurately in the medical record the care that was delivered, activities completed, and other data that is collected for the patient.

Provides direct personal attention to patients and caregivers in an effort to create a positive, caring experience.

Answer phones courteously and triage phone calls, make clinic pre-appointment reminder calls to patients and maintain supplies needed for effective operations of the department.

Assist clinical team members with procedures, testing and gathering   

     patient information in an integrative, cooperative manner. Assists in

     initiating prior authorizations, appeals process, and data collection.

Provides support to nursing staff and other personnel in the daily activities of the unit and during emergency situations. Reports any information regarding patient status or activities to the licensed nurse.

Perform other duties as assigned by supervisory and professional staff members.

Education/Experience Level

• High School Diploma or equivalent
• 2 years prior experience as a Medical Assistant preferred
• MA certification required
• Current BLS and CPR required
• Phlebotomy experience required
• Must be flexible, reliable, and self-motivated
• Excellent organizational skills and effective oral written communication skills
• Computer and typing skills required
• Experience with electronic medical records preferred

Pay Range

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit:  Jobs.cancercenter.com to begin your journey.