Job Description

Employment Status:
Full time
Job Function:
Business Professional
453002 Empowerment-Specialist
Shift Hours / Days:
8am - 9:30pm, some wknds/holidays, must be flexible
Hours / Pay Period:

Empowerment Facilitator


We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.


A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.


Job Summary/Purpose:

The Empowerment Facilitator provides an important line of communication for all prospective patients and caregivers.  Their role is to actively listen and seek to understand caller needs, translate those needs into specific possibilities of care and speak confidently and accurately to CTCA’s value proposition and key differentiators. The Empowerment Facilitator is responsible for acquiring, maintaining and demonstrating a deeper level of specialized knowledge in such areas as oncology, cancer treatments, insurance offerings and hospital specialties.

The Empowerment Facilitator is accountable for delivering on established patient acquisition goals by meeting or exceeding monthly appointments kept and treatment goals.   The Facilitator is also responsible for reaching out to and maintaining referred prospects in their funnel until they have come to a treatment decision.  Given the tenure and experience of the Facilitator they are expected to handle a large funnel of patients, deliver a high quota of treatments/appointments kept and demonstrate proficiency in more than 1 cancer type.


Minimum Qualifications:

  • College Education (BA, BS) in Business/Marketing/Sales/Healthcare related field etc. required

  • Top sales quota performer for a minimum of 5 years in pharma, life insurance, financial services, mortgage brokerage, long-term care insurance or a similar industry

  • Demonstrated consistency in delivering quota year after year

  • High sales conversion record

  • Achievement oriented; motivated by monthly sales quotas and company objectives

  • Working knowledge of Oncology/Healthcare services is preferred

The Best Place to Work


We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK.  Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.


Beyond The Resume, What We Look For


We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.


Do you see yourself working with a passionate team in a dynamic, high growth environment?  Visit  to begin your journey.