We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America^® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care^®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day is purposeful. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals earned a Best Place to Work distinction and has received numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine accessing your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth,it is a point of pride. Those are just a few of the ways we empower our Stakeholders to deliver the highest standard of care that we call the Mother Standard®.

Position Overview

Provide the first point of contact for patients as they transition from their OIS representative to direct interaction with ERMC for the purpose of scheduling an initial evaluation. Communicate with the OIS representative, the patient, and the intake staff in order to efficiently create a schedule for the initial visit based on the patient’s requests and medical needs. Scheduling of the patient’s evaluation, travel, and lodging. Complete all necessary documentation and prepare the patient for the remainder of the intake process and travel to ERMC.

Key Position Qualifications

• HS graduate or equivalent
• 2-3 years hospital/medical experience
• Computer/data entry experience
• Medical records or insurance verification background preferred
• Customer service background strongly preferred
• Excellent verbal and written communication skills are essential
• Knowledge of Microsoft Word, Excel, and Outlook, Software-based scheduling experience helpful

Beyond The Resume, What We Look For

We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. We are fighters at heart and we look for people who delight in serving patients. The power, determination and beauty of the human spirit will enrich and energize you. As a CTCA Stakeholder, you make the difference in the life of a patient.

All applications will be kept in the strictest of confidence.

We are an equal opportunity employer and welcome diversity in all its forms.