Coord, Clinical Scheduling Logistics
We Fight Cancer: Care That Never Quits®
Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.
A Culture of Teamwork, Empowerment & Development
CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.
The Clinical Scheduling Logistics Coordinator position is responsible for maintaining schedules for the patients, providers, and departments. They must conduct face-to-face interviews, telephone interaction and electronic contact functions and must coordinate all aspects of patient care. The Coordinator must maintain accurate schedule and visit information to support patient satisfaction as well as accurate schedule and tracking functions
- Interview patients to ascertain their needs for all interactions with providers, diagnostic departments, treatment modalities and ancillary services.
- Coordinate physician appointment orders with patient requests to build a schedule for each patient that incorporates all pertinent information.
- Enter data in to electronic medical record and manipulate data to coordinate both patient and provider schedules in multiple computer systems.
- Notify patients and providers of impending schedules, changes in schedules and pertinent preparation for tests and exams through face-to-face, telephone and electronic means.
- Maintain, manipulate & coordinate physician schedules to incorporate time constraints, patient types and desired statistical outcomes.
- Perform additional duties as assigned to assist in the continued operations of the department and the enterprise and for the continued satisfaction of patients, their families, caregivers and fellow stakeholders
- High School Diploma or GED Equivalent, Bachelors degree preferred
- 3-5 years of professional experience in multifaceted online computer applications
- Excellent communication skills required
The Best Place to Work
We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.
Beyond The Resume, What We Look For
We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.
Do you see yourself working with a passionate team in a dynamic, high growth environment? Visit www.cancercenter.com/careers to begin your journey.