Job Description

Citrix Systems Administrator

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Citrix Systems Administrator is responsible for the administration, maintenance, and monitoring of enterprise Citrix environment(s) that includes application virtualization infrastructure, Citrix service policies, processes, provisioning, standards development, service optimization and application deployment/publishing assistance.  Ensures day-to-day operations are met, following Standard Operating Procedures (SOP) and ensures work is done in accordance with defined security policies.  This position provides next escalation point for Help Desk and Application Analyst personnel and is responsible for providing timely response and diagnosis of issues directly or remotely.  When necessary may also adjust work hours to perform tasks at times least impactful to customers and participates in formal or informal on-call rotation.

Job Responsibilities

  • Provide troubleshooting and support across systems while monitoring health to ensure continuous functionality. 
  • Administration, configuration and maintenance across services. Develops and maintains documentation for various processes they are responsible for: logical processes, hardware and operating system environments, dependencies on other systems, internal and external checks/ controls, and security.
  • Increases professional knowledge by assisting in the evaluation of new products and participating in training opportunities.
     

Skills, Education and Additional Information

  • Bachelor’s Degree in Information Technology, Computer Science, or Computer Information or equivalent experience in the appropriate fields is required
  • Certifications: CCA required; CCP or higher preferred
  • 3-5 years of IT with an emphasis on IT Infrastructure and/or Systems Administration required
  • 2+ years of Citrix administration experience with Xen/XenApp/XenDesktop/PVS is required
  • Experience with Citrix and MS policy management is required
  • Experience troubleshooting hardware/software issues is required 
  • Strong knowledge and hands on experience of Microsoft Operating systems and VMware vSphere is required
  • Active Directory administration experience is preferred
  • Intermediate VBScript/PowerShell scripting knowledge is preferred
  • IT experience within a multi-facility healthcare organization is preferred
  • Experience with HP DL and Cisco UCS is preferred
  • Prior desktop and/or help desk support experience is a plus
  • Understanding of shared storage technologies including SAN, NAS, fiber channel, iSCSI, and NFS.
  • Understanding and familiarity with ITIL process framework
  • Strong coordination, organization, teaming and communication abilities.
  • Must possess a strong business perspective in order to convey technology concepts and solutions that will satisfy the business requirements
     

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit:  Jobs.cancercenter.com to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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