Job Description

Assistant, Office

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:

Hours: Mon - Fri 1st shift

Job Overview

The Unit Secretary serves as a liaison between the nursing staff on the unit and other departments and performs clerical tasks, orders, prescriptions and coordinates services. He/she organizes and manages the activity at the nursing desk to support the nursing process and provision of care to the patient.  He/she ensures accurate and timely order, procedure and scheduling entry and the proper notification and coordination of the multidisciplinary team. 

Acts as a primary receptionist; greeting.  Assists patients and caregivers by providing general information and direction, notifying other disciplines of patient or family needs as they arise. 

Processes all discharges, transfers and changes in patient status in a timely and accurate manner. Schedules procedures timely and accurately according to physician’s orders.

Answers phones courteously and directs calls to the appropriate personnel.

Enters department charges into computer in a timely manner.

Responds promptly to call lights and notifies the appropriate personnel based on patient needs.

Orders and maintains supplies for the unit to maintain par levels. Provides support to nursing staff and other personnel in the daily activities of the unit and during emergency situations.

Education/Experience Level

High School diploma or equivalent; Training as a unit secretary in a hospital or equivalent setting preferred

Pay Range

$16.50 - $23.45

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

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Application Instructions

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