Job Description

Location:Southwestern Regional Medical Center
Region:Tulsa, OK
Department:Outpatient Clinic
Employment Status:Full time
Shift Hours / Days:Monday - Friday: 8:00a-5:00p
Hours / Pay Period:
Position ID:12409
Job Function:Support Services


Scheduling Informatics Tech - Outpatient Clinic

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine access to your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

Position Overview

Responsible for the management and oversight of the primary scheduling software application and ensuring accurate interfacing of scheduling information to/from the electronic health record and the other scheduling systems used throughout the facility to ensure accurate scheduling of patient appointments. This position is responsible for IT configuration and testing of all new scheduling functionality, events and resources, creation and management (entering scheduling blocks) of all provider, resource and team templates. Troubleshoot and provide solutions to identified system problems and failures and make informed decisions to drive improvements to the scheduling process. Responsible for development of all training material for scheduling and non-scheduling systems (SCM and AMPFM) and organizing and conducting user training. Serve as on-site super-user of scheduling application at Southwestern. Act as scheduler as departmental resources dictate.

Key Position Qualifications

  • High school graduate
  • Business Associates Degree desirable
  • 1-3 years IT program management experience
  • 2 -3 years medical scheduling experience
  • Highly proficient in computer applications
  • Excellent communication and writing skills
  • Medical assistant or Certified nurse assistant experience preferred
  • Knowledge of medical billing & coding desirable

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals, and corporate entities, earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

Beyond The Resume, What We Look For

We select people with talent—people who value working with others and thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.

Do you see yourself working with a passionate team in a dynamic, high growth environment? Visit to begin your journey

Candidates: Please be advised that effective February 10, 2015, Cancer Treatment Centers of America, Inc., is moving to a new attraction and selection methodology for evaluating candidates for hire. Candidates under consideration at the time the new attraction and selection methodology takes effect will be invited (via e-mail) to complete components of the new methodology applicable to the position for which such candidates are under consideration. The failure of a candidate to complete the requested components of the new attraction and selection methodology will delay further consideration of such candidate for employment, and may result in that candidate’s originally submitted application being rejected and receiving no further consideration for hire. The request that a candidate complete necessary components of the new methodology is not and must not be construed as an offer of employment. Completing the required components of the new methodology shall not entitle the candidate to any right other than the right to be further considered for employment with Cancer Treatment Centers of America, Inc.