Job Description

Location:Eastern Regional Medical Center
Region:Philadelphia, PA
Department:335007 Culinary Service-Enviro Serv
Employment Status:Part time
Shift Hours / Days:Weekend Day Shift
Hours / Pay Period:
Position ID:39646
Job Function:Support Services

Description

Culinary Service Representative – Per Diem

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. We provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

Position Overview

The Culinary Service Representative is a customer service orientation position that performs a variety of diet office and patient service tasks, which relate to the delivery and implementation of patient meal service to include: diet order documentation, food preferences, menu selections, tray delivery and food complaints, distribution and collection of menus.

Key Position Qualifications

  • 1 year of Customer Service experience in hospitality, restaurant service or other related customer service position or formal training
  • A.S. in Culinary Arts, Baking and Pastry, Customer Service training with certificate preferred
  • High school diploma or GED required
  • Basic understanding of professional Customer Service approach
  • Basic understanding of and ability to use a computer
  • Safe food handler certified or willingness to complete training while employed
  • Ability to communicate to team and management when witnessing or experiencing service, equipment, and guest related challenges
  • Ability to use training and service tools to independently assist guests with service needs, while keeping open communication with Leads, Supervisors and Management
  • Ability to recognize limitations of position and defer to management for assistance or guidance

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals, and corporate entities, earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

Beyond The Resume, What We Look For

We select people with talent—people who value working with others and thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you make the difference in the life of a patient.

Do you see yourself working with a passionate team in a dynamic, high growth environment? If so, we hope you begin the application process today.